Legal Rules Page
LOYALTY PROGRAM RULES OF FURLA RUS LLC (hereinafter the ‘Rules’)
VERSION No. 1
APPROVED: by Order of the General Director № ПЛ/01 as of 19.11.2024
1.TERMS AND DEFINITIONS
1.1 Authorization - the performance by a person of any actions under this Program, necessary to confirm the ownership of the Member Account.
1.2 Outlet - the Organizer's Sales Channel for selling products at significant discounts. The list of Outlets is given in the Section 10 of these Rules.
1.3 Brand – the FURLA trademark.
1.4 Bonus Points or Points - conventional units of the Loyalty Program, awarded to Loyalty Program Members upon the performance of actions or the occurrence of events set out in these Rules and giving the right to receive a discount on goods sold through Sales Channels or to receive other services under this Program based on the following calculation: a discount of one Russian ruble is given for 1 Bonus Point.
1.5 Short-Term Bonus Points or Short-Term Points are Bonus Points as defined in clause 1.4 of the Rules for the use of which the Organizer has established a shorter period; other limitations provided by this Program also apply to such Points.
1.6 Bonus Account - an account that reflects the number of Points awarded to a Loyalty Program Member.
1.7 Effective Date – the date these Rules come into force, namely November 19, 2024.
1.8 Online Store — the Sales Channel through which the Organizer makes trading activities at https://www.furla.com/ru/ru/
1.9 Loyalty Card — a Member’s loyalty card, issued in electronic form for mobile devices operating on the iOS and Android operating systems, using the Organizer’s software, and containing the Member's last and first name, information about the Member's Loyalty Program Level, the number of Bonus Points accrued to the Member, as well as the validity period of the Bonus Points.
1.10 Sales Channels – sales channels through which a Loyalty Program Member can make a purchase and benefit from the incentives provided for in this Loyalty Program, including (i) the Organizer’s own retail stores, as specified in Section 10 of these Rules, and (ii) the Online Store.
1.11 Organizer or Company - Furla Rus Limited Liability Company, a legal entity established and operating in accordance with the legislation of the Russian Federation, Primary State Registration Number (OGRN): 1115027002782, Taxpayer’s Identification Number (INN): 5027172101, registered address: 121099, Moscow, Smolenskaya square, building 3, floor/premises/room 8/I/19, which is the Organizer of the Loyalty Program.
1.12 Loyalty Program or Program - a loyalty program of an incentive nature, developed and applied by the Company, under which Loyalty Program Members may be provided with incentives in the form of discounts, gifts, extra services, accrual of Bonus Points, as well as other incentives aimed at maintaining loyalty to the Brand among buyers who purchased the Brand's products through Sales Channels, at attracting the attention of an indefinite number of people to the products marked with the Brand, as well as at forming and maintaining a good image of the Brand.
1.13 Promo Code - a set of symbols generated by the Organizer, upon presentation of which to the Organizer the person has the right to purchase goods from the Organizer [or the Organizer's partners] at a discount equal to the nominal value of the Promo Code or to receive other services, about which the Organizer notifies the Member through the Method of Interaction chosen by the Member.
1.14 Registration – performance by a potential Loyalty Program Member of the actions set out in these Rules required to join the Loyalty Program.
1.15 CRM – a Customer Relationship Management System used by the Organizer at its choice and discretion, which is software that provides the technical capability for such management.
1.16 Support Service – Company’s internal service, authorized to assist Loyalty Program Members and other persons who have contacted it in resolving disputes, consult them on the Company’s goods, the services provided, respond to incoming requests, and take other measures within its powers to support persons who have contacted it.
1.17 Method of Interaction - a method selected by the Member to receive informational and advertising messages from the Organizer. The Organizer may interact with the Member through the messages emailed or texted to a mobile phone number, taking into account the provisions of these Rules, which determine the cases in which interaction with the Member is only possible in a certain way.
1.18 Loyalty Program Member or Member - a person who meets the requirements of clause 2.1 of these Rules and wishing to become a Loyalty Program Member, having performed the actions set out in Section 2 of these Rules.
1.19 Account - a unique record of a Loyalty Program Member in the CRM, which is a set of data entered during Registration in the Loyalty Program, necessary for the Authorization of the Loyalty Program Member, information on the status of the Member's Bonus Account, the history of all purchases, accruals and write-offs of Bonus Points, exchanges of Points for Promo Codes made by the Member since joining the Loyalty Program, as well as other transactions made by the Member during this time.
1.20 Loyalty Program Member Level is the level of engagement of a Loyalty Program Member based on the aggregate value of purchases made by him/her and reflecting the number of rewards available to him/her, as defined in Section 3 of these Rules.
2. JOINING THE LOYALTY PROGRAM. LOYALTY PROGRAM MEMBER
2.1 A Loyalty Program Member may be a fully capable individual over 18 y.o. To join the Loyalty Program, a person should register in it.
2.2 To become a Loyalty Program Member, a person should provide the Organizer with the following data:
2.2.1. Basic information:
Name;
Surname;
Mobile phone number.
2.2.2. Additional information:
Email address;
Date of birth.
2.3 Participation in this Program implies the possibility for the Organizer to send its Members promo and info materials, as well as to perform the Member's Authorization when making purchases. In this regard, a potential Program Member agrees to receive the said materials from the Organizer by the Method of Interaction at his/her discretion. In any case, the Member's Authorization will be performed by sending technical text messages to the number specified by the Member during Registration. In this regard, a potential Program Member agrees to receive technical text messages from the Organizer regardless of the Method of Interaction chosen by the Member.
2.4 When providing the Basic Data (clause 2.2.1 of the Rules) Account is registered with the “Simplified” status.
2.5 When providing Additional Data along with the Basic Data (clause 2.2.2 of the Rules) and meeting the condition of clause 2.6 of the Rules, Registration occurs with the "Full" status. For an Account with the "Full" status, all incentives corresponding to the Member Level of the Loyalty Program are available, as well as other benefits for which there is a relevant clause in the Rules. For an Account with the "Simplified" status, all incentives corresponding to the Member Level of the Loyalty Program are available, except for those that are only provided to Members with a “Full” account.
2.6 To have the “Full” account, a Member should give the Organizer consent to receive promo and info materials by e-mail.
2.7 A Member with the “Simplified” Account status may, at any time after Registration, provide the Organizer with Additional Data and meet the conditions of clause 2.6 of the Rules; in this case, his/her Account will get the "Full" status.
2.8 Registration of a Loyalty Program Member is possible if user provides a mobile phone number registered by a mobile operator in Russia. Registration of a Loyalty Program Member is not allowed if a user provides a mobile phone number registered in another country.
2.9 A person who wants to be a Loyalty Program Member should provide the Organizer with a mobile phone number issued by the phone operator as a personal mobile phone number of this person. A person who wants to be a Loyalty Program Member guarantees that the provided mobile phone number is his/her personal number and that when receiving this number, he/she specified his/her personal data.
2.10 Each mobile phone number may be specified during Registration of only one Loyalty Program Member. To confirm that the number belongs to the person who specified it, the Organizer sends a text message with a unique code to the specified mobile phone number. The Loyalty Program Member should provide this code to the Organizer to complete Registration by notifying the Organizer's representative at the Point of Sale or by entering the specified code in the appropriate field of the questionnaire during Registration on the website of the Online Store.
2.11 If a Loyalty Program Member loses the ability to use the mobile phone number specified during Registration, he/she should specify a new mobile phone number that meets the requirements of clause 2.8 of the Rules and provide assurances similar to those of clause 2.9 of the Rules.
2..12 The Loyalty Program Member is obliged to keep his/her personal data that he/she specified during registration in the Loyalty Program up to date.
2.13 The Loyalty Program Member knows that the provision of personal data is in any case his/her right, not an obligation. However, failure to provide personal data required by this Loyalty Program for the provision of certain incentives will result in the technical impossibility of providing such incentives.
2.14 To join the Loyalty Program, its potential Member provides the Company with consent to the processing of his/her personal data provided during Registration and subsequent clarification of data, in accordance with the Policy for the processing of personal data by Furla Rus LLC, available at https://www.furla.com/ru/ru/eshop/privacy-policy1 (hereinafter referred to as the "Policy"). Such consent should be given during Registration. A person who wants to be a Member should read the Policy and agree with it before joining the Loyalty Program. If a person does not agree with the Policy, he/she cannot be a Program Member.
2.15 Registration in the Loyalty Program occurs by a potential Program Member by filling out a questionnaire on Online Store’s website: https://www.furla.com/ru/ru/eshop/register or by filling out a similar questionnaire on the Organizer's input device at the relevant Point of Sale. Upon Registration, a Member Account is generated in the Organizer's CRM.
2.16 A Loyalty Program Member who has a mobile device with the running iOS version 17 or higher or Android version 12 or higher may receive a Loyalty Card to store on his/her mobile device. The Loyalty Card for mobile devices is received as follows: upon registration, the Member will be sent a link to download the Loyalty Card to his/her mobile device using the Interaction Method he/she has chosen. When clicking on the link, the Member will be asked to add the Loyalty Card to his/her mobile device. To add the Loyalty Card to a mobile device, the device must have software supporting an electronic wallet (the Wallet application). Receiving a Loyalty Card is the Member’s right, not an obligation. The Member may use the privileges established by this Program without presenting the Loyalty Card, provided that the conditions established by this Program are met.
3. LOYALTY PROGRAM MEMBERSHIP LEVELS
3.1 These Rules provide for 3 Loyalty Program Membership Levels: Argento (Silver), Oro (Gold) and Platino (Platinum).
Argento level is assigned to the Member during registration in the Loyalty Program. The amount of Points equal to 5% of the purchase made through the Sales Channel, rounded up to the nearest whole Point, is credited to the Bonus Account of the Member of this level;
Oro level is assigned to the Member upon reaching a total purchase amount through Sales Channels equal to 70,000 rubles. The Member's Bonus Account of this level is credited with an amount of Points equal to 7% of the purchase made through the Sales Channel, rounded up to a whole Point;
Platino level is assigned to the Member upon reaching a total purchase amount through Sales Channels equal to 150,000 rubles. The Member's Bonus Account of this level is credited with an amount of Points equal to 10% of the purchase made through the Sales Channel, rounded up to a whole Point.
3.2 The history of purchases made through Sales Channels by a Program Member who has passed Authorization in the ways set forth in this Program is saved in the Member's Account.
4. TERMS OF ACCRUAL AND WRITTEN OFF POINTS. USE OF POINTS. VALIDITY OF POINTS
4.1 The following actions or events are grounds for accrual of Points:
-Creating an Account in the Loyalty Program with the “Full” status or transferring an Account with the “Simplified” status to the “Full” status by entering additional data specified in clause 2.2.2 of the Rules;
-Making purchases through Sales Channels. In this case, the date of purchase is the date of transfer of the goods by the Organizer to the buyer or another person authorized by the buyer;
-The date that precedes the Loyalty Program Member's birthday by 14 days occurs;
-Completion of questionnaires by the Member sent by the Organizer.
-Other actions or events about which the Organizer may notify the Loyalty Program Members.
4.2 Accrual of Points on the grounds provided for in paragraph of clause 4.1 of the Rules, as well as the write-off of Points for any reason, occur subject to the Authorization of the Loyalty Program Member when these actions are being performed.
4.3 The Member is authorized to make purchases in the Organizer's own retail stores by giving the Store employee the mobile phone number to which the Account is registered during payment, or by showing the barcode on the Loyalty Card by the Member who issued the Loyalty Card. A text message with a unique PIN code will be sent to the Member's number. The Member should inform the Organizer's employee of the PIN code from the text message. If the PIN code given by the Member matches the PIN code generated by the CRM, Authorization is performed. If the PIN code given by the Member does not match the PIN code generated by the CRM, the PIN code is sent to the Member again.
4.4 The Member's authorization when purchasing in the Online Store occurs by entering the login and password by the Member on the Online Store’s website before or during order making.
4.5 Accrual of Points on the grounds specified in paragraphs four and five of clause 4.1 of the Rules is only possible for Members with the “Full” Account status. Accrual of Points on the grounds specified in paragraph six of point 4.1 of the Rules is only possible for Members with a full account; in this case, notifications about actions or events that are grounds for accrual of Points are only sent to Members with the “Full” Account status.
4.6 Points awarded for purchases made through Sales Channels may be used to obtain a discount no earlier than 15 days after they were awarded.
4.7 A Loyalty Program Member can find out his/her Bonus Account Balance by contacting the Customer Support Service or at the cash desk of any Point of Sale, except for the Online Store. Members who have issued a Loyalty Card can also find their Bonus Account Balance on the Loyalty Card.
4.8 Points may not be awarded more than 3 times in a single calendar day. Points are not awarded for purchases made in excess of the stated limits, regardless of the amount of such purchases.
4.9 Points can be used to receive a discount when paying for goods sold at full price. Points cannot be used to receive a discount on goods for which the Organizer has established other discounts. Points cannot be used to purchase goods in sales channels that trade in the Outlet format.
4.10 The maximum discount when paying with Points cannot exceed 30% of the product price.
4.11 If the Member used Points to receive a discount when paying for a product, Points for such purchase are accrued from the price of the product, reduced by the amount of the discount.
4.12 Points cannot be used to obtain a discount on gift cards.
4.13 The validity period of Points is 2 years from the date of their accrual, including the day of accrual, unless another validity period of Points is provided for by this Program for individual cases of accrual of Points. The day of accrual of Points is the day of the action or the occurrence of an event that determines the receipt of Points. Points are accrued until the end of the day. Upon expiration of the validity period, Points are cancelled and cannot be restored.
4.14 Points cannot be used in the Online Store.
4.15 When using Points to receive a discount while paying for goods, Points with a Short Validity Period are written off first, followed by Points that were accrued earlier.
4.16 The Organizer may, from time to time, at its sole discretion, send a Loyalty Program Member with the “Full” Account status a notification about the option to replace Bonus Points with a Promo Code (except for Short-Term Points). Such notification is sent to the Member in an e-mail containing a link. When clicking the link, Bonus Points are debited from the Member’s Account, and the Member is emailed a Promo Code with a value equivalent to the number of Points debited. The Promo Code can only be used in the Online Store.
4.17 Any amount of Points that is a multiple of 1000 (one thousand) can be replaced with a Promo Code. The Points remaining after the replacement remain on the Member's Bonus Account.
4.18 The Promo Code’s validity period is 1 month after its issue. If the Promo Code has not been used, the Organizer should notify the Member of the upcoming expiration of the Promo Code 7 calendar days before the expiration date. Notifying the Member of the expiration of the Promo Code is a Member’s right, not an obligation. If a Promo Code has not been used after 1 month from the date of its issue, the Promo Code becomes invalid and cannot be restored. The Bonus Points that the Member exchanged for the Promo Code are then returned to the Member's Bonus Account. In this case, the validity period of the Points is not renewed or extended after their reverse exchange and runs continuously from the date of their initial crediting to the Bonus Account. If the Points have expired at the time of their reverse crediting to the Bonus Account, the Points are cancelled immediately after crediting.
4.19 A discount equal to the nominal value of the Promo Code is provided to any person who presents it first. The Promo Code can be used once. The Promo Code is cancelled after use.
4.20 The Member should independently and at his/her own discretion take measures to maintain the confidentiality of the Promo Code.
4.21 The maximum discount on the Promo Code is 30% of the price of a Product. If the nominal value of the Promo Code exceeds 30% of the price of a Product purchased by the holder of the Promo Code, the unused part of the Promo Code is lost.
4.22 If the Member used a Promo Code to receive a discount when paying for a Product, Points for this purchase are awarded based on the price of the product, reduced by the amount of the discount.
4.23 The restrictions set by clause 4.12 of these Rules apply when receiving a discount using the Promo Code.
5. OTHER INCENTIVES. SHORT-TERM INCENTIVES.
5.1 The Organizer has the right, from time to time, to offer Members to take actions (including, but not limited to, completing surveys, showing certain purchasing activity, etc.), upon completion of which they will be provided with incentives in the form of Short-Term Points. The procedure for obtaining Short-Term Points and their validity period are specified in the Organizer's offer to take such actions that cause the accrual of such Points.
5.2 The Organizer has the right, from time to time, to offer Members to take actions (including, but not limited to, completing surveys, showing certain purchasing activity, etc.), upon completion of which Members will be provided with incentives in the form of, for example, accrual of double Points and/or free delivery of purchased goods. The procedure for receiving the relevant reward is set out in the Organizer’s offer to take such actions that determine the accrual of such Points.
5.3 The Organizer sends the offers set forth in clauses 5.1 and 5.2 to the Member with the “Full” Account status via Method of Interaction selected by the Member.
6. TRANSITION FROM PREVIOUSLY EXISTING PROGRAMS
6.1 After the Effective Date, all other loyalty programs that were in effect with the Organizer before this date cease to be effective.
6.2 Persons registered as FURLA Loyalty Program Members prior to the Effective Date shall become Loyalty Program Members under the provisions of this Section.
6.3 On the Effective Date, the Organizer shall send notifications on the introduction of the Loyalty Program with a link to these Rules to persons registered as FURLA Loyalty Program Members before the Effective Date. These notifications shall be sent via the Methods of Interaction selected by such Members for joining the previous Loyalty Program.
6.4 A person registered as a FURLA Loyalty Program Member before the Effective Date has the right to refuse to join the Loyalty Program by clicking on the link in the notification sent to such Member by e-mail or text message (depending on the Method of Interaction chosen by such Member) by sending a notice of refusal to switch to the new Loyalty Program in the feedback form at https://www.furla.com/ru/ru/eshop/contact-us . That done, the membership in the Loyalty Program shall be terminated. Refusal to switch to this Loyalty Program is the grounds for terminating the processing of the personal data of the person registered as a FURLA Loyalty Program Member before the Effective Date. The Organizer shall cease processing the personal data of such person for the purposes of participation in the Loyalty Program, and the personal data provided by such person for the said purposes shall be destroyed in the manner prescribed by the current legislation of the Russian Federation on personal data and the internal regulations of the Organizer adopted by the Organizer in this regard. If a previously registered Member has not refused to participate in the Loyalty Program, as provided for by these Rules, such person becomes a Loyalty Program Member.
6.5 When switching the Loyalty Program provided for by these Rules, the Loyalty Program Member is assigned an account status depending on the amount of his/her data and consents in the previous Account prior to the date of the switch. The account status is determined in accordance with Section 2 of these Rules.
6.6 Members of the previous loyalty program, upon transition to the Loyalty Program set out in these Rules, get the Argento Member level, as defined in clause 3.1 of the Rules. The exception is the cases set forth in clause 6.7 of the Rules below.
6.7 Members of the previous loyalty program who made purchases through the Sales Channel in the amount of 60,000 rubles or more January 1, 2023 to the Effective Date get the Oro Member level, as defined in clause 3.1 of the Rules.
6.8 Upon transition to this Loyalty Program, a Member is awarded 3000 Points, regardless of his/her level.
6.9 Points will not be awarded for purchases made through Sales Channels before the Effective Date.
7. RETURN OF GOODS
7.1 In case of refusal from the Sales Contract and return of the goods (products) purchased through the Sales Channel for reasons not related to their poor quality, the person who demanded the return of the Goods will be refunded the amount actually paid for such goods. The Points accrued for this purchase will be cancelled.
7.2 In case of refusal from the Sales Contract and return of the goods (products) purchased through the Sales Channel for reasons related to their poor quality, the person who requested the return of the Goods shall be refunded the amount actually paid for such goods. Points accrued for the purchase of such goods shall remain on the Member's Bonus Account.
7.3 In the cases provided for in clause 7.1 and clause 7.2 of the Rules, if the buyer was given a discount for Bonus Points when paying for the goods, the written-off Points are subject to crediting to the Bonus Account of the Loyalty Program Member who used the Points to receive the discount. In this case, the Points are credited within 30 days. Bonus Points with a Short Validity Period are not subject to return to the Bonus Account under any circumstances. In the event of a return of the goods for any reason, such Points are cancelled.
7.4 In the cases provided for in clause 7.1 and clause 7.2 of the Rules, if the buyer was given a discount for the Promo Code when paying for the goods, the Promo Code is cancelled. If the Promo Code was received in exchange for Bonus Points, such Points are not returned to the Member's Bonus Account, but are considered redeemed from the moment they were written off being exchanged for the Promo Code.
8. TERMINATION OF THE LOYALTY PROGRAM MEMBERSHIP. LEAVING THE LOYALTY PROGRAM.
8.1 Loyalty Program Membership may be terminated for the following reasons:
-Member submits a statement of desire to terminate his/her Loyalty Program Membership;
-lack of activity of the Loyalty Program Member;
-revocation by the Member of consent to the Processing of his/her personal data by the Organizer;
-violation by the Member of any conditions stipulated in clauses 11.5 and 11.6.
8.2 The Member may at any time refuse to participate in the Loyalty Program by sending the Organizer a statement on termination of his/her Loyalty Program Membership in the form on the Online Store’s website at: https://www.furla.com/ru/ru/eshop/contact-us or to the Organizer's e-mail address specified in clause 9.1 of the Rules. For the Account identification, the Member should specify his/her mobile phone number linked to the Account. The application is considered by the Organizer within 15 (fifteen) business days.
8.3 After processing the application submitted by the Member under clause 8.2 of the Program, the Organizer sends the Member a message via the Method of Interaction selected by the Member with a unique link generated by the Operator's CRM system. After the Member follows this link, his/her membership in the Loyalty Program shall be terminated, and the record of the Loyalty Program Member shall be deleted from the CRM system without the possibility of its restoration.
8.4 Loyalty Program Membership shall be terminated in case of inactivity of a Member during the preceding 60 months. Inactivity under this clause shall mean the failure of the Member to perform active actions provided for in paragraphs three, four or five of clause 4.1 of the Rules (where active involvement of the Member was implied).
30 calendar days prior to the date of termination of the Loyalty Program Membership, the Organizer shall send the Member a notice of the upcoming exclusion from the Loyalty Program via the selected Method of Interaction. Sending such notice is an Organizer’s right, not an obligation.
8.5 The minimum amount of personal data required for the Loyalty Program Membership is specified in clause 2.2.1 of the Rules. If the Member revokes the previously provided consent to the processing of his/her personal data for the Loyalty Program Membership, if as a result of such revocation the amount of Member's data processed by the Organizer is less than that provided for in clause 2.2.1 of the Rules, the Loyalty Program Membership for such a Member will be impossible. In this case, after processing the Member's application for revocation of consent to the processing of personal data, his/her membership in the Loyalty Program will be terminated on the date of termination of the processing of personal data of such a Member. The deadlines for consideration of the application for revocation of consent to the processing of personal data are established by the current legislation of the Russian Federation on personal data and the internal regulations of the Organizer adopted in this regard.
8.6 Termination of the Loyalty Program Membership entails the cancellation of all Bonus Points accumulated by the Member without the right to any compensation from the Organizer. Promo Codes remain valid until their expiration date.
8.7 Termination of the Loyalty Program Membership is the grounds for termination of processing of the Member's personal data provided for the Membership. The Organizer shall cease processing the personal data of such Member for the specified purposes, and shall destroy them in accordance with the current legislation of the Russian Federation on personal data and the internal regulations of the Organizer adopted by the Organizer in this regard.
9. RESOLUTION OF DISPUTES
9.1 In case of any disputes, the Loyalty Program Member can contact the Support Service by phone at 8 800 775 78 99, by email at cc_russia@furla.com or via the feedback form at: https://www.furla.com/ru/ru/eshop/contact-us. The Support Service is available from Monday to Friday from 9 am to 10 pm, and on Saturday and Sunday from 10 am to 10 pm.
9.2 The Organizer's address for sending claims: Moscow, Smolenskaya sq., bldg. 3, 8th floor, FURLA office.
9.3 In case of impossibility to resolve disputes arising from these Rules by negotiations, the Parties shall submit this dispute for consideration in court. Jurisdiction shall be determined by the location of the Organizer.
10. SALES CHANNELS
10.1 the Organizer’s own retail stores:
-FURLA Store at the address: 142770, Moscow p. Sosenskoe, 21 km of Kaluzhskoe shosse
-FURLA Store at the address: Yekaterinburg, 8 Marta str. 46
-FURLA Store at the address: Moscow, Leningradskoe shosse, 16A, build. 4
-FURLA Store at the address: Saint-Petersburg, Ligovsky prospekt, 30 letter A
-FURLA Store at the address: Moscow, Zemlyanoy val, 33
-FURLA Store at the address: Russian Federation, Moscow, int.ter.c. municipal district Zamoskvorechye, 3 Paveletskaya sq.
-FURLA Store at the address: Moscow, Krasnaya pl., 3
-FURLA Store at the address: Sochi, Novaya Zarya str.,7
-FURLA Store at the address: Kievskogo vokzala sq., 2
-FURLA Store at the address: Russia, Rostov Region, Rostov-on-Don, Voroshilovsky District, Mikhail Nagibin Ave., 32i, Letter BG
-FURLA Store at the address: Russian Federation, city of Krasnodar, Prikubansky district, Dzerzhinsky street, 100, letter "T"
-FURLA Store at the address: Russia, Moscow, CAD, Presnenskaya naberezhnaya, 2
-FURLA Store at the address: 141 Pobedy prosp., 420100, city of Kazan, Republic of Tatarstan, Russia
-FURLA Store at the address: 4 Khodynskiy bulv., Moscow, Russia
10.2 the Organizer’s own retail stores in form of Outlets:
-FURLA Outlet at the address: Moscow, Moscow region, Lapshinka village, possession 8, build. 5
-FURLA Outlet at the address: Moscow region, Krasnogorsk urban district, Voronki village, 1, building 2
-FURLA Outlet at the address: Moscow region, Istra city district, Pokrovskoe village, Tsentralnaya str., 33 build. №7
-FURLA Outlet at the address: Saint-Petersburg, Shushari settlement, Pulkovskoe shosse, 60 build. 1,letter G, premises 1-H
-FURLA Outlet at the address: Moscow Region, Solnechnogorsky District , Rural Settlement Lunevskoe, in the vicinity of Chernaya Gryaz village, Torgovo-Promyshlennaya str., build. 6
-FURLA Outlet at the address: Moscow region, city of Kotelniki, Novoryazanskoe shosse, 8, build. 5
10.3 Online Store: https://www.furla.com/ru/ru/
11. FINAL PROVISIONS
11.1 The Program Period starts on the Effective Date and ends on the date the Organizer terminates the Loyalty Program.
11.2 The Organizer has the right to unilaterally and extrajudicially amend these Rules at any time. The Organizer shall notify Members of such changes by posting the new version of the Rules at https://www.furla.com/ru/ru/. The Organizer is not obliged to notify Members on any amendments in the Rules in other ways. The new version of the Rules comes into effect at the time of their publication. The Member independently monitors amendments to these Rules.
11.3 The Organizer has the right to terminate the Loyalty Program at any time unilaterally and extrajudicially. The Organizer shall notify the Members on the termination of the Loyalty Program via the Method of Interaction they have chosen at least 30 (thirty) calendar days before the Termination Date. Points and Promo Codes that are not used on the date of termination of the Loyalty Program will be cancelled.
11.4 Bonus Points of any kind cannot be exchanged for money under any circumstances.
11.5 It is not permitted to transfer the Account to third parties.
11.6 It is not permitted to transfer Promo Codes to third parties in exchange for cash or non-cash money, personal belongings or other property.