At the checkout in a FURLA retail store

Tell the sales assistant about your desire to become a member of the program and provide your personal information (full name and phone number).

SMS message with a code will be sent to the specified phone number. Share this code to the sales assistant to activate the loyalty program bonus account.

On the FURLA website

Register and provide your personal information (full name, phone number and email address).

To activate the bonus account, confirm the email address in the newsletter.

1 point = 1 RUB

When a loyalty program member makes purchases in FURLA retail stores or online store, points in the amount of 5% to 10% of the purchase amount will be credited to the bonus account. The percentage of cashback depends on tier in the program.

In a retail store, you must inform the cashier of your desire to use bonus points before paying for your purchase. An SMS with a unique code to confirm the write-off of points will be sent to the phone number you specified during registration. Write-off of bonuses in the online store is temporarily unavailable.

It is possible to write off points in full or in part.

14 days after the purchase, points will be credited to your bonus account in accordance with your tier in the Loyalty Program.

2 years.

You can pay for no more than 30% of the purchase using bonuses.

You can only pay for full price products (without discounts).

When making purchases for a certain amount required to move to a new tier, the cashback percentage will change automatically.

You can check this with the cashier at the retail store, by sharing the phone number you are registered with in the Loyalty Program or in the electronic loyalty program card on your smartphone.

When making a purchase at a retail store, tell the cashier the phone number you are registered with in the Loyalty Program, and you will be able to use bonuses for the purchase. To withdraw bonuses, you should share the code from the SMS-confirmation.

When the Member returns the purchase, the bonuses earned for purchase will be canceled. If the Member returns the purchase, where bonuses were withdrawn from the Member's Bonus Account, then the previously withdrawn amount of bonuses will be returned to the Member within 30 days.

In this case, the Loyalty Program Participant can contact the Support Service by phone at 8 800 775 78 99, by email at cc_russia@furla.com or via the feedback form at: https://www.furla.com/ru/ru/eshop/contact-us.