CONTACT US Welcome to Furla Customer Care Service. Contact us for any questions by calling T. 0120-951-673 or via livechat. We are available Mon–Fri from from 10 am to 6 pm JST. You can also contact us by email filling in the form below. We always respond within 24 hours, but during busy periods, such as public holidays, sales, or special campaigns, it may take longer to process each request. For instant answers to frequent enquiries about the Furla Online Boutique and your online shopping experience, please browse our FAQ.